Elcome International – Productivity goes up using latest Microsoft Technology
Elcome International based in Dubai, is a diversified supplier of turnkey solutions for marine electronics, electrical and safety systems for the world maritime industry. Founded in 1969, when the UAE was still known as the Trucial States,, Elcome is now headquartered in a modern 100,000 sq. ft. facility in Dubai, with offices in United Arab Emirates, Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, Singapore, Malaysia, Sri Lanka and Yemen, as well as a subsidiary and associated companies in India. The Elcome Group (including associated companies) has over 500 employees across the Middle East and India, including over 100 factory-trained engineers and technicians.
The company is certified to ISO 9001:2008, ISO 14001:2004 and OHSAS 18001:2007 by DNV. Elcome is the authorized sales and service representative for many of the world’s major manufacturers of marine products and systems, and manufactures its own line of type-approved marine electrical switchboards under the ELSYS brand name. The company provides shipboard installation and service for navigation, communication, automation, maneuvering and safety systems, with 24/7 flyaway service. Elcome services over 600 vessels per month in the Arabian Gulf alone, with a first time fix rate of 96 percent. In addition, Elcome is the region’s largest supplier of nautical charts and publications, both print, digital and Print-OnDemand where The United Kingdom Hydrographic Office (UKHO) has authorised Elcome to be one of a few select distributors in the world to print Admiralty paper charts on demand for customers. With POD facility, you and your crew are always guaranteed to have an up-to-date navigation chart for safer sailing., and operates a modern training center and bridge simulator under a joint venture with Maersk Training.
Maritime & Ports Middle East April 2015 supplier profile article – Click here
Elcome was ranked 5th in the Dubai SME100 for 2013. To know more about Elcome, Click here.
As a system integrator, My company is well aware of the technologies available to make our clients lives easier…The deployment of Microsoft Dynamics has also had a major impact on the company’s ability to operate. “One big area that we’ve been able to focus on is reporting, in terms of KPIs and business intelligence (Now we start using the power of PowerBI tools). There have been a lot of advances in Dynamics and the supporting tools to make it easier to produce different types of reports, and the ability to allow end users to customise, specifically things like SQL reporting services that are part of SQL 2008.
We were using an old version of Microsoft Dynamics GP. Two versions old in fact,” we realised. “When we upgraded to the latest version – and I think we were one of their first customers to go live with the latest version which is Microsoft Dynamics GP 2010 – we also moved to the latest versions of all the underlying technology. That includes the latest version of Microsoft SQL Server 2014. We’ve also moved from 32-bit to 64-bit servers. All done by our IT in-house team. Everything is now running on 64bit hardware and software.” – explains executive director at Elcome International, Jimmy Grewal…more information read the following article published by ITP publishers on ACN Magazine By Ben Furfie Published May 10, 2011, May 2011 issue..click here to read more.
We are one of the first company to deploy the hosting solution on Microsoft Product in the middle east with local partners such as ASP gulf and Etisalat. We have hosted our ERP system at Etisalat data centre, with the hosting manage capabilities of ASP gulf.
In the month of June, 2010, we have migrated our Exchange server 2007 to Exchange Server 2010 and after 2 years we decided to move to Office 365 platform. We have upgraded our major meeting rooms with Lync room enabled; using Crestron RL and Lync (now known as Skype for Business). Updating meeting status with Evoke Room Manager devices.
Implementing more and more Microsoft Product in our environment makes our productivity goes high. This is due to the tight integration within their products. We try to do early adaptation, when it comes to technology. We also face a lot of issues related to these adaptation. This is due to the lack of readiness with other products and then go for a work around till it gets resolved.
When i realise that our On-Premises data centre is not a viable solution for the future full proof concept for eliminating business downtime, we decide to move our critical server to Microsoft Azure platform.
We have implemented/using more than 75% of the Microsoft own product, which includes
- Microsoft Windows Servers
- Microsoft Windows Operating Systems
- Microsoft Office for Windows & Mac
- Office365 – My Office365 blog
- Office365 Projects
- Office365 Visio
- Microsoft Dynamics Great Plains (April 2004)
- Read the press release (Great Plains 7.5 launch)
- Complete customisation and upgrade to Great Plains done on June 2006
- Great Plains 2010 live in 15 days with our in-house team done on October 2010
- Upgrade of 2010 to GP 2013 done on August 2013- Complete customisation has been re-created to Dexterity DLL & .Net platform in order to go native and remove VB dependency.
- Upgrade of GP 2013 to 2015 done on January 2015. This time we implemented our ERP system into Azure cloud and done GP Web Client, which natively runs on browser with Silverlight plugin but having issues. We even try to publish Remote Apps for GP. Right now client is accessing the software through Remote Apps. GP Web Client production is now suspended until the newer version.
- Microsoft Dynamics CRM online (Feb 2015): The entire implementation including Microsoft CRM Online integration with Dynamics Great Plains in less than two months by utilizing Scribe data integration tool.
- Microsoft Social Engagement
- Microsoft Azure platform
- Power BI
- Azure Remote Apps
- Microsoft Dynamics Marketing
- Microsoft Enterprise Mobility Suit
Latest implementation to replace our existing Firewall to Enterprise class Barracuda NG series is an added advantage. This will help us to integrate our entire branch and control it centrally using Barracuda NG control centre. A great product that is able to manage and control centrally and at the same time, it supports Azure platform as well
Implementing all the documents with Rights Management enabled is one of the major task we achieved. We enabled our users to start using OneDrive for Business to store their document, which will give them their document mobility and data security.
Started the implementation of Azure Active Directory Premium enabling for our domain.
Scheduled: Removing our legacy PABX system with Skype for Business Server.
This is not just a story, this is our reference for what we do and how we do. Hope you enjoy my little story..its our team story
This page gets updated continuously. Last updated on September 8, 2015.
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